Terms of Service & Privacy Policy - Agynx

Terms of Service & Privacy Policy

Last updated: October 11, 2025
Contact: agynx.now@gmail.com

1. Agreement to Terms

By using or accessing the services at Agynx (the “Service”) you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.

2. The Service

Agynx provides a B2B-managed support agent product: you configure and customize an agent on our site; we provide a small snippet you can add to your site and we manage the service for you. The Service is provided by the site owner (operating from Israel). The Service is offered to individuals and businesses.

3. Eligibility

You must be at least 18 years old to use the Service. If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company.

4. Account Registration & Information

To use the Service you must create an account. You agree to provide accurate and complete information (username, email, password, and any other required fields), keep your account credentials secure, and notify Agynx immediately of any unauthorized use. You are responsible for all activity on your account.

5. Fees, Payment & Pricing

The basic managed agent service is offered for a one-time fee of $59 (or such other amount displayed at checkout). Payment methods may include PayPal or other providers. By purchasing, you authorize necessary payment processing. Prices may change at any time; changes apply to future purchases only.

6. Refund Policy

Refunds are not available as a general rule. In limited cases, refunds may be available — please contact human support within the first seven (7) days after purchase to request assistance. All refund decisions are at Agynx’s sole discretion.

7. User Content & Uploads

Users may upload text files and PNGs for use with their agent. You retain ownership of your uploaded content. By uploading content you grant Agynx a non-exclusive, worldwide, royalty-free license to use, copy, store, and process that content solely to provide and improve the Service. You represent and warrant you own or have the rights to the content you upload.

8. Data & Privacy

Our collection and use of personal data is described in our Privacy Policy. By using the Service you consent to the collection and processing of your data as described in that policy.

9. Acceptable Use

You agree not to use the Service to violate laws, upload malicious or infringing content, or interfere with the Service. Agynx may suspend or terminate accounts that violate these rules.

10. Modifications to the Service

Agynx may modify or discontinue the Service at any time, with or without notice. Agynx will not be liable for any modification, suspension, or discontinuation.

11. Termination

We may suspend or terminate your access for violations of these Terms or other reasons. Upon termination, your license to use the Service ends, but any accrued payment obligations remain.

12. No Warranties

The Service is provided “AS IS” and “AS AVAILABLE.” Agynx makes no warranties, express or implied, regarding uptime, fitness for a particular purpose, or non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law, Agynx’s total liability arising out of or related to these Terms or the Service shall not exceed the amount you paid to Agynx in the twelve (12) months preceding the claim, or $100, whichever is greater. Agynx is not liable for lost profits, indirect, incidental, special, punitive, or consequential damages.

14. Indemnity

You agree to indemnify and hold Agynx harmless from claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, violation of these Terms, or your uploaded content.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of Israel. Any dispute will be brought exclusively in the appropriate courts located in Israel.

16. Changes to These Terms

Agynx may update these Terms from time to time. Material changes will be communicated via email or posting. Continued use after changes means you accept the new Terms.

17. Privacy Policy

Agynx values your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.

Information We Collect

We collect: username, email, password (hashed), phone number (if provided), country of residency, payment data (via PayPal), name, city (if provided), and uploaded files (text or PNGs). We also collect non-identifying analytics data to improve service quality.

How We Use Data

We use collected data to operate and maintain the Service, process payments, improve the product, and provide customer support. We do not currently use data for personalized advertising.

Sharing Data

We do not sell or rent data. We may share limited information with trusted providers such as PayPal (payment), hosting, or analytics services necessary to run the Service. We may also share data when legally required.

Data Retention

Data is stored as long as needed to provide the Service or comply with law. You can request deletion at any time by emailing agynx.now@gmail.com.

Security

We take reasonable steps to secure your information, but no system is completely secure. Keep your password confidential.

Your Rights

You may request to access, correct, or delete your data, or limit processing. Send requests to agynx.now@gmail.com.

Children

Our Service is not intended for users under 18. If you believe a child provided personal information, contact us to request deletion.

International Transfers

Your data may be stored or processed in Israel or other countries where our partners operate. We apply required legal safeguards for transfers.

Changes to Privacy Policy

We may update this policy as needed. Updated versions will be posted with the revised date.

Contact

For any privacy or legal questions, contact: agynx.now@gmail.com